A few months ago I read about TalkTo and decided to install it on my iPhone. Since then it’s changed my life.
I love trying new restaurants and because I live in Manhattan, the act of reserving a table can be quite the hassle, especially for the trendier ones. Everybody hates having to call restaurants, being put on hold, only to find out that there’s no availability. It’s a huge waste of time.
With TalkTo, I find whatever restaurants I want to try, draft up my request, I’d like a table for 2 on Friday at 8pm and copy and paste that message to each restaurant. TalkTo corresponds with the restaurant and then tells me which are available – then I simply choose which I want to eat at and then TalkTo arranges the reservation. Yes, it’s that easy. TalkTo is persistent too, they call back if it’s busy or closed.
I think TalkTo’s positioning can be tweaked. I see them as a micro version of Fancyhands - a virtual personal assistant that you send piecemeal tasks to.
Using TalkTo raises a couple questions: How do they make money? What’s the experience like for the receiving end of a TalkTo inquiry?